These days it is unthinkable for a modern organisation to partition its information system within its physical perimeters. Its ecosystem consists of various actors: customers, partners, service providers, suppliers, investors, etc. The increased intensity of interactions between these actors and the increase in the number of digital services available have consequences on the company’s information system, which now resembles a genuine exchange platform. The explosion in technologies such as the Cloud or those for usages such as roaming or remote working are also helping to push back the boundaries of the IS from where they once were.
To help the company ensure that the opening of its IS runs smoothly, thus gaining in agility and productivity, it is essential to define a complete identity and access management strategy and to use an IAM platform which is robust, standard and scalable.
Open, effective and scalable identity and access management
An extended company consists of multiple external actors, and therefore users who generally have their own working environments and means of accessing the information system, and who have a digital identity specific to their organisation.
To open up their information system to all users, both internal and external, the company must not increase the number of solutions based on the accesses to be protected or shut themselves away behind complex specific developments: pooling and standardisation are the key.
Using our IAM platform provides you with a reference identity and access management base within your IS, based on the market standards. This helps to ensure the correct implementation of your security policy and secure interoperability with the external digital world. You can then increase interconnections with your partners and suppliers in complete confidence, and take full advantage of the benefits of an open information system.
Our IAM platform offers all the features required for an extended company. You are therefore able to manage all digital identities accessing your IS and control their entitlements, offer strong authentication devices adapted to all usages, whatever the users and applications concerned, or connect your business partners or your Cloud applications simply using identity federation.
Customer Identity and Access Management (CIAM) for an optimum customer experience
With the digital transformation, the company must also open up its IS to its customers. These customers interact with the company through multiple channels, and information about them is generally dispersed into various silos. However, if you want to guarantee the security of your customer services, respect the applicable regulations on the protection of personal data and provide a complete user experience, managing your customers’ digital identities and access becomes absolutely essential.
To do this, we offer an efficient CIAM solution combining key features centred around digital identity and access for customers: registration and authentication services, management of personal data and user consent, advanced access control policies, Single Sign-On (SSO), easy integration with the customer IS, etc.
By putting in place a 360° IAM strategy, including the specific identity management features for your customers, you ensure them a secure and transparent user experience. In doing so you meet all of their requirements in terms of user experience or guarantee that their data is completely secure. The implementation of a CIAM component in your strategy is therefore a decisive lever for growth.