Provide an optimum customer experience: simplified registration and smooth and secure access path
In a context of increasing numbers of communication channels and service platforms, one of the main advantages of CIAM lies in optimising the customer path from end to end: simplifying registration, offering a smooth and seamless path and navigation on all channels (websites, mobile applications), offering adapted security methods for online payments, etc.
Our platform has a CIAM solution offering customisable and simplified registration services. Your users, fans of “social login”, can register with a click of a button using a Twitter, Facebook, Apple or other account, and will then be recognised on all of your online services, without needing to go through an onerous and time-consuming registration process.
Furthermore, in order to offer a smooth and secure digital path after registration, our CIAM solution is based on a robust access management infrastructure offering advanced Single Sign-On, strong authentication, Web Access Management, Mobile Access Management and identity federation features.
Your customers can thus browse all of your sites and applications using a single authentication, avoiding the tedious process of entering multiple usernames and passwords. On the IT department side, control, management and logging of access to all of your customer services is centralised, thus ensuring flawless security and traceability.