and the opening of the IS
Digital transformation subjects financial institutions to the same technological pressure as other organisations. And the PSD2 directive has accelerated this process further, driving the sector towards greater openness and the era of Open Banking. This has seen the arrival of new entrants, offering new services and reinventing business models.
And in terms of digital transformation, end customers are not prepared to compromise: they now expect 24/7 access to easy-to-use services and an innovative, risk-free purchasing journey. However, they are at the same time increasingly aware of electronic risks and cyber-threats, and thus more focused on the security measures implemented to protect their personal data.
This means that financial institutions must provide a rich, unique customer experience in which the protection of personal data and easy access to personalised online banking services go hand in hand.
Our IAM platform allows you to provide your users with a unified, secure digital experience across all of your sites and applications. To do this, it uses a robust access management infrastructure which incorporates advanced features such as Web SSO single sign-on, multi-factor strong authentication, Mobile Access Management and identity federation. It is open and compliant with applicable regulations, meeting market standards and delivering perfect interoperability with the latest technologies. This lets you industrialise your authentication processes and makes it easier for you to create new services without reducing security.
It also incorporates a Customer IAM solution providing key features for the implementation of online services for the general public: registration and authentication services, personal data and user consent management, advanced access control policies, easy integration with the customer IS and in particular CRM tools, etc.