Leroy Merlin, a dynamic company with increasingly modern stores
As the founding enterprise of GROUPE ADEO, today Leroy Merlin is the leading DIY company in France on the market of home and living environment improvement solutions.
Groupe ADEO is the third worldwide actor in the DIY area and the first in Europe. Leroy Merlin has more than 20,000 employees in France over more than 120 stores.
At Leroy Merlin France, employees are the main actors of the company’s future, and their well-being is at the heart of the company’s HR policies.
In 2011, the Information System Department (ISD) completely revisited access management for its sales assistants in order to free them from the IT constraints they faced in their daily lives, and optimise the quality of service for its customers. This project, called “Mon Bureau Mobile” (i.e. My Mobile Desk), was a great success with the personnel (97% of satisfied users according to a survey conducted in the company) and the ISD, and it achieved all its goals! The sales assistant can now access its business applications very quickly with a contactless badge, from any workstation operating in kiosk mode in the store. No more shared work sessions opened all day long!
In 2014, assuming that every sales assistant must be mobile to be able to accompany customers throughout the purchase process, Leroy Merlin goes further in the modernisation of its personnel’s work environment by declining the “Mon Bureau Mobile” project on tablets.