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Support

Above all, Ilex International Support is the guarantee of a team of experts here to provide a fast and suitable answer to your issues and help you make optimum use of our products.


The Support team provides the following services:

  • Remote assistance provided by our experts: Monday to Friday from 9:00 AM to 6:00 PM
  • New product fixes
  • New product versions (depending on the option selected in your support contract)
  • Product documentation
  • Subscription to the Ilex newsletter and product information

Ilex maintains the last 2 major versions of its software products and ensures ascending compatibility between versions.
 

Contact the Support team