Above all, Ilex International Support is the guarantee of a team of experts here to provide a fast and suitable answer to your issues and help you make optimum use of our products.
The Support team provides the following services:
- Remote assistance provided by our experts: Monday to Friday from 9:00 AM to 6:00 PM
- New product fixes
- New product versions (depending on the option selected in your support contract)
- Product documentation
- Subscription to the Ilex newsletter and product information
Ilex maintains the last 2 major versions of its software products and ensures ascending compatibility between versions.
Contact the Support team
- e-mail: firstname.lastname@example.org
- phone: + 33 (0) 1 46 88 03 40